COVID-19 Precautions

COVID-19 Precautions

COVID-19 Precautions



17 Mar 2020


We have been carefully monitoring the development of COVID-19, and we are all aware of the rapid spread around the world.

As a result Andrew Louis has made the decision to take precautions to protect our customers and our staff.

Therefore, with immediate effect we are reducing the in-person contact that we have with all customers during the pandemic and require any initial contact is made via telephone or email.

It is important that we are prepared for all eventualities and we are taking steps how we may continue to serve our customers.

  • Technology allows for online contracts, payments, and contract signing, which will significantly reduce the amount of in-person contact.
  • We will also be offering to show properties via video call and or virtual tours.
  • We no longer be open on Saturdays until further notice
  • Where possible our colleagues were required will being working from home. We will continue to have skeleton staff in the office between 9.00AM to 5:00PM as normal – If this of course changes you will be notified immediately.
  • Individual telephone extensions will be diverted

More information relating to COVID- 19 can be found on the NHS or Gov.uk websites.

We wish you well and hope you too are doing everything you can to stay healthy.